2 Hour Rule In Effect

31 August 2016

The Civil Aeronautics Board (CAB) has issued an order requiring all domestic and international carriers to “immediately start deplaning procedures of passengers once tarmac delay hits two hours.”

In a Resolution issued today, CAB limited the waiting times on the tarmac to address “passenger convenience” and “safety concerns”.

The CAB’s two-hour limit is tighter than the current international standard to begin deplaning after three hours of delay.

The CAB resolution also mandates that carriers “should provide adequate food and potable water not later than two hours after delay.” Passengers should also be provided with a status update from the aircraft’s “pilot in charge” every 30 minutes starting from the first half hour of delay.

“Air carriers should assign a point person or person of authority to monitor effects of delay, address passenger queries and provide passenger guidance on updates on status of delayed or cancelled flights,” the resolution adds.

“Air carriers should assign a point person or person of authority to monitor effects of delay, address passenger queries and provide passenger guidance on updates on status of delayed or cancelled flights,” the resolution said.

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